Click on your profile picture and select Forward Calls.This method only works with your user account, see call handling options. The Zoom App (for desktop app instructions)įorwarding to an Internal or External Line (Desktop App).If you want to forward your number straight to email so your phone won't ring at all, use the 'Do Not Disturb' settings.

It will throw an error message, 'no data,' if you try that method with a non-MIT Zoom Phone. If you're not sure, try the MIT Zoom Phone Extension option first. The process for forwarding an MIT Zoom Phone to another line using call handling settings depends on if the other line is an MIT Zoom Phone Extension or not. The desktop app is simplest, but it is limited to forwarding your user line to a single other line or to your voicemail. The other is using the call handling settings in your preferences in the portal. One way is using the desktop app preferences. You can forward your phone to another number or to voicemail two ways.

Do Not Disturb - Softphone Only (Call Handling Settings).

Forwarding to A Non-MIT Zoom Phone (Call Handling Settings).

Forwarding to an MIT Zoom Phone Extension (Call Handling Settings).

Forwarding to Voicemail/Do Not Disturb (Desktop App).

Forwarding to an Internal or External Line (Desktop App).

How to make a zoom phone call